Who we are
Suggested text: Our website address is: https://agilewellness.in.
Privacy and Cookies Policy
At Agile Wellness, we uphold the highest standards of privacy, data protection, and secure transactions. Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information.
Note: This policy may be updated periodically without prior notice. We encourage you to review it regularly to stay informed about any changes.
Agile Wellness is fully committed to safeguarding your privacy. This document explains what type of personal information we collect, how it benefits both you and us, how it is used or shared, and what measures we take to secure it. It also outlines how you can access, update, or delete your information, and how to opt out of communications from us.
By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using our website. This policy is an integral part of our Terms and Conditions.
1. Collection of Personal and Other Information
Agile Wellness collects limited personal information to deliver accurate and efficient service. Typical details may include your name, address, phone number, date of birth, email ID, items requested or purchased, IP address, browser type, and device details.
We do not sell, trade, or lease your personal data to any third parties.
We may analyze user activity and browsing behavior to better understand customer interests, improve our website, and enhance user experience. Such data is collected and processed anonymously in aggregate form.
Payment Information
Agile Wellness does not collect or store your credit card, debit card, or banking details. All payment-related information is processed securely by our payment gateway partners.
2. Registration
Certain features of our website may require you to register for a free member account. During registration, you may be asked for basic details such as name, email, and password.
Your password is your responsibility — please keep it secure and do not share it. If you suspect unauthorized access, change your password immediately.
3. Technologies We Use
We employ technologies that help personalize your experience, such as IP tracking, browser data, and cookies. This allows us to optimize website performance, remember preferences, and enhance usability.
Web Beacons & Tracking Links
Web beacons and tracking links are small pieces of code that help us analyze visitor interactions, improve advertising, and support our marketing efforts.
Cookies
Cookies are small files stored on your device that help us deliver personalized services. They enable features like remembering logins and analyzing traffic. You can disable cookies through your browser, though some site functions may not work properly as a result.
4. Use of Personal Information
We use your information to:
- Process orders and refunds
- Provide customer support
- Communicate promotions or updates (with your consent)
- Analyze preferences to improve services
- Detect and prevent fraud or misuse
- Customize your browsing experience
Your IP address may be used for system administration, troubleshooting, and general analytics.
We may also send optional surveys or feedback requests to better tailor our offerings to your interests.
5. How We Use and Share Information
Marketing Communication
If you provide your email address, you may receive newsletters, product updates, and promotional content. You can unsubscribe at any time using the link in our emails.
Text Messages and Calls
With your consent, you may receive SMS or phone updates regarding offers and events. We never send unsolicited messages. Standard carrier charges may apply.
Customer Support
We may use your contact details to respond to queries, confirm registration, or send service-related notifications.
Customized Service
Your preferences may be used to provide a personalized shopping experience and recommend products relevant to you.
Events and Surveys
We occasionally host contests or surveys that may collect personal information. Each event will have its own privacy terms.
Employment Applications
Any job applications submitted to us will be kept confidential and used solely for recruitment purposes.
6. Advertisements
We may display third-party advertisements on our website. These external parties may collect non-identifiable browsing data to show relevant ads. Agile Wellness is not responsible for third-party data practices.
7. Links to Other Sites
Our website may contain links to third-party websites for your convenience. Agile Wellness is not responsible for their content, privacy policies, or data handling practices.
8. Sharing of Information
We may share data with our affiliates or trusted partners to assist with operations such as order processing, logistics, analytics, and customer service — but only within the limits of this policy.
We may disclose information if legally required to comply with law enforcement, court orders, or to protect our rights and customers.
9. Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity, which will continue to honor this Privacy Policy.
10. Security Measures
We employ industry-standard security systems to protect your personal data. All online transactions are secured using SSL encryption and compliant with international standards such as IS/ISO/IEC 27001.
11. Data Transfer
All personal data collected is stored in India in compliance with applicable Indian laws. If transferred abroad, we ensure that equivalent data protection measures are maintained.
12. Opt-Out Options
You can opt out of promotional or marketing communications at any time by adjusting your account preferences or using unsubscribe links in our messages.
13. Changes to This Policy
Agile Wellness may update this Privacy Policy periodically. Any significant changes will be communicated via website notice or email. Previous versions will be archived for transparency.
14. Feedback and Queries
We welcome your feedback or questions regarding this Privacy Policy.
Please contact us at 📩 info@agilewellness.in.
15. Our Rights
We reserve the right to monitor, modify, or suspend website access in cases of misuse, legal obligation, or violation of our terms. We may refuse or limit product sales where resale or misuse is suspected.
16. Children’s Privacy
Our website is intended for users aged 18 and above. We do not knowingly collect personal data from minors. If such information is inadvertently received, it will be deleted immediately.
17. Your Consent
By using our website and providing your information, you consent to its collection and use as described in this Privacy Policy. If you believe any data we hold is inaccurate, please contact us for correction.